Shipping policy
Meloa Shipping Policy
At Meloa Jewelry, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders worldwide.
Shipping Locations
This shipping policy applies to orders shipped worldwide.
Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 3 business days (Monday to Sunday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 5 to 12 business days (Monday to Sunday).
- Estimated delivery time: 6 to 15 business days.
Shipping Costs
Free Shipping: All orders qualify for free shipping worldwide, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order tracking page.
Questions?
Visit our FAQs page or contact our customer services. Frequently asked questions.
Contact Information:
Store Name: Meloa Jewelry
Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: support@meloajewelry.com
Phone: +44 7492 254884
Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT)
We aim to respond within 24-48 hours.